Marcus Theatres® Extends CIELO Contract, Adding Director’s Cut Service Level.
Marcus Theatres® and CE+S just signed an agreement to deliver CIELO Director’s cut service level to Marcus Theatres for three years covering 807 screens in 61 locations across the United States.
Since June 2015, Marcus Theatres and CE+S have been working together to achieve stronger monitoring and management of cinemas along with cost savings. The CIELO Director’s cut service level does that, and also has helped the recently acquired Wehrenberg Theatres® to seamlessly integrate into a single platform providing circuit-wide visibility on day one.
“We have been using CIELO insights to execute ahead of time, optimizing support and logistical processes, becoming more preventive and cutting unnecessary costs,” said Mark Collins director of projection technology of Marcus Theatres. “With CE+S we are in constant communication at all levels of the organization, CE+S has been continuously innovating and enhancing the platform to satisfy Marcus Theatres’ needs.”
CIELO allows tracking of tasks and keeps the entire team in sync. With this technology, theatre managers can better focus on delivering the best experience to guests.
“We built CIELO for rapid iteration and innovation. Our customers benefit from the ability to make data-driven decisions from historic and real-time data. CIELO enables them to take actions that increase cost savings and enhance the customer experience,” said Guillermo Younger Jr. CEO. At CE+S we are committed to building long-term relationships and delivering the highest level of service to our customers. We feel honored of being part of Marcus Theatres’ vendors community for the years to come.”
About Cinema Equipment and Supplies: Cinema Equipment and Supplies (CE+S) is the undisputed global leader in digital cinema solutions. For the past 30 years, CE+S has been a pioneer in delivering first-in-market innovative technology, and its certified technicians have deployed over 1,500 digital cinema systems worldwide. In 2009, CE+S created the first home-grown tech support solution in Latin America, and in 2015 it revolutionized the movie industry with the launch of CIELO, a first-of-a-kind, cloud-based, remote monitoring and technical support platform developed for the Internet of Things (IoT) era.
About Marcus Theatres: Marcus Theatres®, a division of The Marcus Corporation, is the fourth largest theatre circuit in the United States and currently owns or operates 895 screens at 69 locations in Wisconsin, Illinois, Iowa, Minnesota, Missouri, Nebraska, North Dakota and Ohio. For more information, please visit www.marcustheatres.com and follow the company on Facebook and Twitter (@Marcus_Theatres).